Inquiry

Booking

FAQ

FAQFrequently asked questions
about kimono rental

Question

Can pregnant mothers wear kimono?

Answer

Sorry, for the baby's safety, we cannot provide services for pregnant mothers to wear kimono. If you don't tell us that you are pregnant in advance and wearing kimono, we won't be responsible for any problems.

Question

Can we rent empty-handed?

Answer

We will prepare the bottoming shirts, kimono's bags, shoes and even brand new socks for you so we make sure you don't have to prepare anything.
However, there are only a limited number of thermal clothes that can be rented at our shop for the Warmth plan for winter (including Kimono, Haori, Scarf, Gloves) so it's better to prepare the low-cut neckline thermal clothes for yourself.

Question

Can we change the reserved plans on the date?

Answer

Of course. However, if you need additional hair styling, we have to decide on the day's appointments.

Question

How long does it take to change?

Answer

Depends different people. Normally, it takes about an hour (choosing kimono 20 minutes, dressing 20 minutes and hair styling 20 minutes) at least. In the tourist seasons, maybe it will take more time.

Question

Is there hair styling service available?

Answer

Yes. And the hairstyle is including accessories that you can choose.

Question

Is there make-up service available?

Answer

Sorry, we do not provide make-up service.
In addition, there is no cosmetics or hairstyle products for you using alone. If you do not have hairstyle or make-up but you want to do, please be prepared before you come to our shop.

Question

Can I have my luggage stored there?

Answer

Yes we will keep your luggage free of charge during the business hours. But it's better to keep your valuables with you.

Question

Can you help me to keep my favorite kimono in advance?

Answer

Sorry we cannot. Please come and choose your kimono on the date.

Question

How many kinds of kimono do you have in your shop?

Answer

There are about 300 kimono choices in a shop, including antique kimono. Almost all of kimono are silky and vintage. In addition, new kimono are often added into our shop, so there are a lot of selections.

Question

Will it be charged for cancellation?

Answer

The cancellation fee will be charged 2000 yen+TAX per person on the date. If you need to cancel or change, please contact us 2-3 days in advance.

Question

Do you have children's kimono?

Answer

Yes, both of boys and girls. Please tell us the gender and the height of your children in advance.(but only in TekuTeku Kyomizu shop)

Question

Do you have Furisode?

Answer

Yes, the price is 12000 yen+TAX per person.(but only in TekuTeku Kyomizu shop)